Last Updated: 12/08/2025

 

DND Property Services (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, subcontractors, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, request services, submit forms, or communicate with us in any way.

 

By using our services, you agree to the terms of this Privacy Policy.

 

 

 

1. Information We Collect

 

 

We collect information to properly coordinate services and maintain your account. This includes:

 

 

A. Information You Provide

 

 

• Name

• Contact information (phone number, email, address)

• Job details and service requests

• Payment and billing information

• Property details

• Messaging or communication history

• Contractor/subcontractor registration information

 

 

 

B. Information Automatically Collected

 

 

When using our website or communications systems:

 

• IP address

• Device type

• Browser type

• Site usage data

• Cookies

 

 

 

C. Information From Third Parties

 

 

• Subcontractors

• Payment processors

• Property managers

• Public databases (if necessary for verification)

 

 

 

 

2. How We Use Your Information

 

 

We use your information for:

 

 

A. Service Coordination

 

 

• Assigning subcontractors

• Scheduling service appointments

• Communicating job updates

• Providing estimates and invoices

 

 

 

B. Business Operations

 

 

• Customer service

• Internal record keeping

• Fraud prevention

• Improving systems and service quality

 

 

 

C. Payment Processing

 

 

• Processing payments securely

• Preventing payment disputes

• Ensuring the Company receives funds before service starts

 

 

 

D. Legal & Compliance

 

 

• Enforcing agreements

• Protecting the Company against liability

• Detecting fraud or misuse

 

 

We do not sell your information.

 

 

 

3. Sharing of Information

 

 

We only share information when necessary to provide or support our services.

 

 

A. Subcontractors

 

 

Only the minimum information required to perform the job is shared:

 

• Name

• Address

• Scope of work

• Job timing

 

 

Subcontractors are contractually prohibited from:

 

• Contacting customers directly

• Saving customer data

• Using customer information for any reason outside the assigned job

 

 

 

B. Service Providers

 

 

Such as:

 

• Payment processors

• Accounting tools

• Communication systems

 

 

These providers must follow strict privacy standards.

 

 

C. Legal Requirements

 

 

We may share information when:

 

• Required by law

• Necessary to enforce our agreements

• Required to protect our rights, safety, or property

 

 

 

 

4. How We Protect Your Information

 

 

We use industry-standard safeguards to prevent unauthorized access, including:

 

✔ SSL encryption

✔ Encrypted storage systems

✔ Limited employee access

✔ Strict subcontractor data rules

✔ Secure payment processors (Stripe, Square, etc.)

✔ Audit logs

 

No system is 100% secure, but we take all reasonable measures to protect your data.

 

 

 

5. Data Retention

 

 

We retain customer and subcontractor information only as long as necessary for:

 

• Service history

• Accounting and tax purposes

• Dispute resolution

• Legal compliance

 

 

You may request deletion of your data unless we are required to keep it legally.

 

 

 

6. Your Rights

 

 

You have the right to:

 

✔ Access your personal information

✔ Update or correct your information

✔ Request deletion (unless legally restricted)

✔ Opt out of promotional emails

✔ Request information on how your data is used

 

To exercise rights, email: support@dndpropertyservices.com

 

 

 

7. Children’s Privacy

 

 

Our services are not directed to children under 18.

We do not knowingly collect data from minors.

 

 

 

8. Policy on Subcontractor Data Use

 

 

Subcontractors agree and understand:

 

• They may ONLY use client information to complete the assigned job

• They may NOT store, copy, or distribute client data

• They may NOT contact clients outside DND Property Services

• Any violation results in immediate removal and legal action

 

 

 

 

9. Limitation of Liability

 

 

DND Property Services is not liable for:

 

• Subcontractor actions or omissions

• Property damage caused by subcontractors

• Disputes between clients and subcontractors

• Unauthorized use of information by subcontractors violating policy

 

 

However, we enforce strict rules and take immediate action on any violation.

 

 

 

10. Changes to This Policy

 

 

We may update this Privacy Policy at any time.

All changes are effective once posted on our website.

 

Continued use of our services means you accept the updated policy.

 

 

 

11. Contact Us

 

 

For questions about this Privacy Policy:

 

📧 contactus@dndpropertyservices.com

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